Account Manager 大客戶經理

Sandvik Coromant, part of Sandvik Machining Solutions, is the world’s leading supplier of tools, tooling solutions and know-how for the metalworking industry. With extensive investments in research and development, we create unique innovations and set new productivity standards together with our customers. These include the world's major automotive, general engineering, aerospace and energy industries. Sandvik Coromant has more than 1700 patents in its portfolio today, around 8,000 employees, and is represented in more than 150 countries.
We are now looking for a driven Account Manager to join our team in China. In this role, you’ll ensure the creation and delivery of optimal value for the customer, by matching our Total Solutions Offer to the customer needs, in line with both global SAM strategy and Local Business Plan in accordance with the Sales & Marketing Playbook. The application specialist has the technical responsibility towards the customer.
Your key responsibilities include:
Managing Sales
? Ensure and execute appropriate Account development strategy within the assigned customer portfolio (Maintain, Strengthen, Develop) with thorough knowledge of customer business and strategy.
? Develop Account Plans with strategies and determine activities focused on customer needs and pain-points.
? Create Customer Value Plans together with customers in order to coordinate plans for priority customers.
? Demonstrate delivered added value through Customer Value Files (Savings) within the assigned customer portfolio.
? Maintain and/or develop trustful relationships securing customer commitment.
? Promote the mindset of “Manufacturing wellness” which is keeping costs and waste down and efficiency and circularity up by taking a holistic perspective, embracing new technology, using data and automation and investing in people development and strong partnerships.
? Opportunity Management - Provide accurate and timely market information regarding customers and competitors in CRM system “Dynamics 365”.
? Open and/or create Sales Pipelines based on opportunities with the customer. Support Sales Management in providing accurate forecasts, budgets and targets as required by an up-to-date and accurate Sales Pipeline Management in CRM system “Dynamics 365”.
? Achieve business and financial outcomes according to expectation for assigned customer portfolio.
? Review results and develop corrective actions securing results delivery according to plan.
Way of working - Technical Products & Services
? Ensures pre-meeting plans and preparations before each customer visit to secure efficient negotiation results.
? Engage internal stakeholder function teams with relevant competencies in the needed fields to deliver a Total Solution Offer that fits to the customer needs.
? Secure project work for customers by engaging required company resources into a project team.
? Ensures global and local pricing strategies are executed within all sales activities.
? Promotes the competitive advantage of Sandvik Coromant products and advanced solutions, highlighting differentiating advantages of Sandvik Coromant Total Value Chain Offer.
? Accountable to maintain customer commitments for long-term strategic partnership.
? Ensures high quality and latest updates of data and information on all sales activities in CRM system “Dynamics 365” within assigned customer portfolio.
? Constantly improve knowledge of the Sandvik Coromant Strategy and Total Solution Offer, as well as new tools and technologies by using the (e-) Learning and F2F training offer provided by Sandvik Group and Sandvik Coromant.
? All activities are executed in accordance with the requirements of Quality Management System and Sales & Marketing Playbook.
? Follows internal rules and regulations in accordance with our core values Customer focus, Innovation, Fair play and Passion to win.
? Provides and correctly processes internal documents as determined by the company.
Your Profile:
? Degree or equivalent qualification in mechanical/manufacturing engineering or economics or a related field or equivalent experience
? Preferably five to seven years experiences in sales management with engineering cutting tools skills and knowledge or relevant manufacturing processes / basic business administration.
? Proven track record in delivering very good business results.
? Project management knowledge and experience.
? Successful experience from negotiations of commercial terms and conditions with industrial customers.
? Knowledge and experience of managing external and internal customer relationships.
? Relevant application knowledge.
Our culture
Innovation is in our DNA and we’re proud to shape the future of manufacturing in close collaboration with our customers and partners. We believe in an inclusive, equal and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results. Add fair and rewarding benefits, as well as many different career opportunities in an inspiring global environment.
How to apply
Please send your application via online job links, click apply and upload your resume, we are looking forward to your application.
To learn more about our recruitment process, please visit our career site or contact Hiring manager and HR colleagues.