崗位職責:
Job Title: Officer (SHMC)
Department: 宿舍管理中心 Student Housing Management Center (SHMC), 學生生活服務處 Departmment of Student Life Services (SLSD), OSA, HKUST(GZ)
Job ID:
Job Posting Details
Formally established in June 2022, the Hong Kong University of Science and Technology (Guangzhou)(HKUST(GZ)) is a cooperatively-run university between the Chinese mainland and the Hong Kong Special Administrative Region. HKUST(GZ) has obtained approval from the Ministry of Education (MoE) and become the first legally-independent educational institution co-established by the Mainland and Hong Kong since the announcement and implementation of the “Outline Development Plan for the Guangdong-Hong Kong-Macao Greater Bay Area” and the “Overall Plan for Deepening Globally Oriented Comprehensive Co-operation amongst Guangdong, Hong Kong and Macao in Nansha of Guangzhou”. With a spirit of pioneering innovation, HKUST(GZ) charts new territories in cross-disciplinary education and explores new frontiers in pedagogies, aiming to serve as a role model of the mainland-Hong Kong integrated educational development and become a world-famous high-level university, endeavoring to nurture future-oriented, high-level and innovative talents.
In response to the increasingly complex challenges faced by the rapidly changing world, HKUST(GZ) adopts a brand-new and cross-disciplinary academic structure featuring “Hub” and “Thrust” to substitute the conventional one characterized by “school” and “department”, facilitating cross-disciplinary integration while vigorously developing emerging and frontier disciplines. This is a groundbreaking move in the higher education community across the globe.
HKUST(GZ) comprises four Hubs, namely Function Hub, Information Hub, Systems Hub, Society Hub and 16 thrusts. The admission of undergraduate students begins in 2023, with the first batch of programs covering artificial intelligence, data science and big data technology and smart manufacturing engineering.
HKUST(GZ) is located at No.1 Duxue Road, Qingsheng Hub Cluster, Nansha District, Guangzhou. The campus covers an area of about 1,669 mu (111.3 hectares) and is divided into two construction phases. The first phase covers an area of about 716 mu (47.7 hectares) with a floorage of about 636,000 square meters (63.6 hectares), which had been officially put into use in September 2022. The design of the campus blends natural scenery with architecture, with key cutting-edge technologies for energy conservation and environmental protection adopted during the design and construction process, in a bid to establish the campus as a new benchmark of green, smart and sustainable development.
崗位職責
1. 管理學生宿舍的日常運營，確保宿舍的高效運作和提升入住滿意度；
2. 負責學生宿舍的選宿、調(diào)宿和退宿等相關工作；
3. 負責學生宿舍管理系統(tǒng)、宿舍日常數(shù)據(jù)維護工作；
4. 配合日常宿舍應急處理工作，掌握應急處理機制；
5. 配合組織新生報到和畢業(yè)生退宿等大型活動宿舍工作支持；
6. 負責第三方人員現(xiàn)場管理相關工作；
7. 協(xié)助學生管理部門維護宿舍秩序，妥善處理學生之間的矛盾和糾紛；
8. 為學生提供線上咨詢服務；
9. 完成其他學生宿舍管理部門交辦的工作任務
Key Responsibilities
1. Oversee daily operations of student dormitories to ensure efficiency and enhance resident satisfaction.
2. Responsible for the allocation, room change, and check-out processes related to student dormitories.
3. Handle tasks related to the dormitory management system and regularly update student dormitory data.
4. Assist with emergency handling in dormitories and be familiar with emergency response procedures.
5. Coordinate and organize dormitory support for major events, such as new student orientation and graduate check-out.
6. Responsible for on-site management of third-party personnel.
7. Assist the Student Housing Management Center in maintaining order within the dormitory and effectively resolving conflicts and disputes among students.
8. Provide online consultation services for students.
9. Perform any additional tasks assigned by the Student Housing Management Center.

任職要求:
任職要求
1. 碩士及以上學歷，有國內(nèi)外高校宿舍管理、學生工作及項目管理相關工作經(jīng)驗者優(yōu)先;
2. 有三年以上工作經(jīng)驗;
3. 具備良好的團隊管理能力、抗壓能力和溝通能力;
4. 熟練掌握計算機操作技能，能夠熟練使用管理軟件和辦公軟件;
5. 具備較強的服務意識和責任心;
6. 具備較強的應變能力和解決問題的能力，能夠應對突發(fā)事件和緊急情況;
7. 工作語言為中英雙語。
Qualifications
1. Master's degree or higher. Candidates with experience in dormitory management, student affairs, and project management at domestic or international universities are preferred.
2. Have more than three years of work experience.
3. Strong team management skills, with the ability to work under pressure and effective communication skills.
4. Proficient in computer operations?and skilled in various office software.
5. Strong service orientation and sense of responsibility.
6. Excellent adaptability and problem-solving skills, with the ability to respond to emergencies and urgent situations.
7. Bilingual proficiency in Chinese and English.
This is a Mainland appointment, and the appointee will be offered a contract by HKUST(GZ) entity in accordance with the Mainland labor laws and regulations. Starting salary will be commensurate with qualifications and experience.
Application Procedure
In support of a green work environment, we accept applications submitted online only. To apply, please register and log in via this link: https://career.hkust-gz.edu.cn/en/career and search for the opening by Job ID or Job Title. Applicants should include a Resume in their applications, and could check their application status via the recruitment website. We thank applicants for their interest but advise only shortlisted candidates will be notified of the result of the application. In exceptional circumstances, for example unsuccessful application, please contact Human Resources Department at gzhr@hkust-gz.edu.cn or 020-88331237.
(Information provided by applicants will be used for recruitment and other employment-related purposes only.)
HKUST (GZ) is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.