●Co-work with IT Network engineer to provide basic network support
●IT asset management
●SCCM/CS-EDR installation
●Windows system installation
●Annual Goals are co-developed and pursued.
●Department information systems, records, reports and metrics are accurate and generated on time
●Company policy is followed regarding all safety, environmental, quality and ergonomic requirements.
●Company Technology Control Plan, IP protection and Export Compliance requirements are understood and properly followed.
●Relevant SOX, IT and Quality procedures are understood and properly executed.
●Responsible for maintaining a quality work environment.
●Maintains a positive attitude and is cooperative in working with others.
●Adapts readily to changes in work caused by new requirements and/or situations.
●A high standard of ethics, professionalism, competence, and quality is established and maintained.
●Role model for Quality, Customer Satisfaction, Employee Satisfaction and Business Results.

Qualification & Requirements
●Bachelor or above, 2-years help desk working experience in 100+ network points environment would be an advantage.
●Familiar with windows OS system
●Familiar with windows AD;
●Basic hardware knowledge for PC / Printer / Telephone etc.
●Basic network knowledge
●Working experience of service desk system would be an advantage.
●Working experience of Data backup would be an advantage.
●Working experience of Anti-Virus would be an advantage.
●Working experience of coding would be an advantage.
●Experience with networked PC based computer systems.
●Ability to read and write in English, ability to speak English would be an advantage.