終端用戶支持專員

Working contents工作內容:



1. Maintain and solve all kinds of problems of End-User information management system(IMS) in China: including LIMS, CS, ERP, Dingtalk, Citrix, ect.

維護解決中國區終端用戶信息管理系統客戶端的各類問題：包括LIMS、CS、ERP、Citrix、釘釘等管理軟件。

2. Be responsible for management and maintenance of local site hardware and electronic office equipment.

負責管理和維護當地計算機硬件和電子辦公設備。

3. Be responsible for management and maintenance of local site computer network system and internal telephone network.

負責管理和維護當地計算機網絡系統和內部電話網絡。

4. The laboratory’s weak current system: participate in its design and construction, check and accept system, and be responsible for supervising its management and maintenance.

弱電系統：參與實驗室系統的設計及建設，驗收系統，并負責監督系統的管理和維護。

5. Be responsible for the security of network configuration: including firewall, anti-virus software, and security settings on servers, computers and computer devices, domain control ect.

負責計算機網絡的安全配置: 包括防火墻、殺毒軟件和服務器、計算機和計算機設備上的安全設置、域控制等

6. Cooperate with the technical delivery to complete the informatization project.

配合項目實施團隊完成信息化項目。

7. To provide training on computer hardware and software

提供關于計算機軟硬件的培訓。

8. Backup laboratory electronic data and files.

對實驗室電子數據和文件進行備份。

9. Statistical management of computer fixed ledger.

統計管理計算機資產臺帳。

10. Be responsible for the purchase implementation of computer hardware and computer expendable.

負責計算機硬件和計算機消耗品的采購實施

11. Undertake any relevant tasks requested by the Superior leadership.

承擔上級領導要求做的任何相關工作