?具體工作內容: Manage all quality issue after SOP regarding to the 0km. 處理SOP后所有零公里的質量問題 ?Manage all production process (project and series phases) quality and product quality in production. 處理所有生產過程(項目和批量階段)和產品的質量問題 ?Deploy safe launch of new project with customer team and regular audit of mass production. 開展與客戶組有關新項目的安全投產和已量產項目的相關審核 ?Report all quality figures to quality department regularly include internal production quality performance and external quality performance e.g. customer scorecard. 定期匯報質量數據,包括內部生產質量績效和外部質量績效,如顧客記分卡 ?Introduce quality tools/methods to ensure plant process quality. 為確保工廠過程質量導入質量工具和方法 ?Quick response when customer resident find some defects happened in customer side. 當客服在客戶方發現質量缺陷時快速反應 ?Support EHS tasks implement for customer resident. 支持現場客服環境健康安全工作的開展。 具體崗位職能: ?Responsible contact for all those customer quality issues with all concerned customs after SOP. 負責SOP后同客戶關于質量問題的溝通。 ?Support customer team and production team to communicate with customer concerning quality problems. 支持客戶組和生產部與客戶溝通其關注的質量問題。 ?Strongly support customer to clarify whether the problems come from our product quality. 積極主動同客戶確認其抱怨問題是否來自于博澤的產品質量。 ?Bring all customer complaints regarding to the 0km problems to the plant and respond quickly to customer. 反饋零公里的質量問題給工廠,并給客戶快速的響應。 ?Organize problem resolving regarding to customer complaints. 組織關于客戶抱怨的分析 。 ?Responsible provide 8D report or analysis report to the customer for Brose product quality problems on time. 負責按時向客戶提交關于博澤產品質量問題的8D報告或分析報告。 ?Corrective action responses and conduct follow-up verification. 糾正措施的響應并實施后續的確認。 ?Responsible to create customer and process quality notification in SAP and tracking it closed in time. 負責在SAP中創建客戶&過程質量問題抱怨并跟蹤及時關閉。 ?Responsible process and product quality in the production line. 負責生產線生產過程和產品的質量 。 ?Responsible for safe launch related jobs (such as Line side review, QORL,etc.) of new project and follow–up the corrective action situations. 負責新項目安全交接相關的工作(如線邊審核、QORL報告等)并跟蹤整改措施完成情況。 ?Responsible for internal iLPA audit and follow–up the corrective action situations. 負責內部分層審核和跟蹤整改措施完成情況 ?Support for internal process audit & product audit and follow–up the corrective action situations. 支持內部過程審核和產品審核,并跟蹤整改措施完成情況。 ?Stop production or block material and finish goods in case of high risk of quality issue, to ensure no failure parts delivered to customer. 在發現重大質量隱患或風險時,停止生產線生產并隔離可疑原材料和成品,以確保無缺陷件發給客戶。 ?Support production line to continuous improvement process/product quality. 支持生產線過程和產品質量的不斷改善。 ?Report regularly for customer quality data of customer scorecard and maintain quality part of customer portal timely. 定期匯報客戶質量數據如客戶計分卡,及時維護客戶門戶網站內的質量相關內容。 ?Responsible to calculate and collect all quality statistic report in daily/ weekly/ monthly 負責計算和收集質量統計日/周/月報告。 ?Share experience with other plants about handling quality issue by sharepoint(Top-Q,Q-alert). 通過共享平臺(如Top-Q,Q-alert)與其它工廠分享處理質量問題的經驗。 ?when customer resident feedback the defect found in customer side, guide customer resident to make a containment action for customer in time, and feedback to customer resident about the analysis result and the action plan from the plant in time 接到客服反饋的客戶端問題后,指導客服及時在客戶端采取臨時圍堵措施,并及時反饋給客服博澤工廠的分析結果和采取的行動計劃。 ?Keep close contact with customer resident to understand the customer’s requirement and make customer to be satisfied. 與客服保持緊密的聯系以了解客戶需求并滿足客戶需要。 ?Support EHS tasks implement(such as safety training and risk identify,etc.) for customer resident. 支持現場客服環境健康安全工作(如安全教育、風險識別等)的開展。 ?Introduce quality tools/methods to ensure plant process quality and monitor the implementation effect. 為控制工廠過程質量導入質量工具和方法,并監控執行效果 ?Tasks that are for the benefit of the Brose Beijing operation assigned by Quality Manager or the General Manager. (These tasks could be cross functional) 完成質量經理和總經理分配的其他任務。 工作經歷及技能要求: ?Minimum 3 years experience in product Engineering or in Quality management in the automotive industry or ancillary industry. 3年以上在汽車行業或汽車零部件行業,產品設計或質量管理的經驗 ?Good communication skill with internal and external. 良好的對內對外的溝通技巧 ?Comprehensive knowledge of error prevention and quality planning methods 知悉防錯和質量策劃方案 ?Comprehensive knowledge of the production methods in use 掌握生產相關的方法 ?Basic knowledge of environmental law and environmental technology 具備環境法律、法規的基礎知識 ?Certified and auditor 有審核員資質 ?APQP, PPAP, SPC, FMEA, MSA, 8D 熟悉TS五大工具及8D工具 外語要求:英文:具備讀寫能力