Customer Service Specialist（客服專員）

主要職責：
主要職責描述：
1）負責按客戶要求填寫申請單（APF）和處理所有銷售項目的系統訂單錄入及維護，保證100％的準確性。
2）協助銷售同事的日常工作中，密切跟進正在進行的項目狀態，并提醒長久未決項目（≥1個月,確保交付精確度和良好的服務。
3）確保每個訂單，及時開出預訂訂單發票（PPI）并發給客戶。與財務部協調跟蹤付款情況。
4）及時更新內部項目列表。
5）協助經理制定月度/分析報告。
任職資格要求
熱情的服務態度，細心，責任心，高效率
熟練的計算機基本軟件操作（WORD，EXCEL，PDF，PPT等）
擅長英文讀寫， 英語水平CET4及以上
Description of main duties:
1) Be responsible for filling-out APF and handling NEX /Salesforce management of all the sales projects, ensure 100% accuracy.
2) Assist Sales daily routine work, follow up closely the ongoing project status, and remind the long pending project ( ≥1 month from enter) to the sales.
3 Make sure every booked order has PPI issued and sent to client. Coordinate with Financial Dept. for payment follow-up/check-up.
46) Update the internal project list timely.
5) Assist the manager for making the monthly/analysis report.
Position Qualification Requirement
Enthusiastic attitude, Careful, responsibility and good efficient characters
Skillful of computer basic software operation(word, excel, pdf, ppt etc)
Good at written and reading English