人事-薪資流程專員
職位職責：
根據與客戶協商確定的日程安排，及時對日常薪酬相關流程進行操作與處理，通過仔細核對薪資數據、生成并檢查工資相關報表，全面支持客戶HR準確準時的完成薪資發放；
您能收獲：

1. 在一個專業高效、充滿活力、不斷發展的組織中建立職業生涯，同時擁有與國內外客戶及同事共同工作的機會。
2. 廣泛了解人力資源服務、人才管理支持數據管理等工作經驗。

HR Support:

Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model:

· Handles and tracks incoming calls, e-mails, faxes
· Handles / Creates tickets in HR Workspace
· Categorizes and prioritizes queries, requests and issues
· Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model
· Responds to information or enquiry requests requiring a significant level of expertise:
· Responds to complex HR and labour legislation questions
· Anayses and solves client’s questions, problems and / or requests efficiently and effectively
· Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS)

Processing and Controls:

· Personnel Administration Data Processing & Controls
· Personnel Administration data validation
· Master Data Consistency Check
· Official Reporting on Personnel Administration Data
· Garnishments data entry and administration
· Time Data Processing and Controls
· Time Data Validation
· Time Data Consistency Checks
· Runs Time Data Evaluation and corrects/reports errors
· Payroll Processing and Controls
· Pre-Payroll Processes
· Monitors payroll process
· Confirms Master data, time & payroll data completeness
· Escalates legal changes to AMO, tests and ensures implementation in the productive environment
· Confirms Configuration completeness
· On-Cycle Payroll Processes
· Runs Payroll and control results
· Processes Bank Files
· Post-Payroll Processes
· Payslips
· Posting to accounting
· Social security reporting
· Tax reporting
· Delivery of information to 3rd parties
· Payroll Activities out of Payroll Process
· Underpayment management
· Overpayment management
· End of Year Activities
· Ensures SAP Payroll Calendar implementation
· Generation / Transfer time quotas
· Reconciliations and legislative reporting
· Inbound & Outbound Interfaces Administration
· Monitors interfaces
· Identifies & communicates systems errors
· Escalates configuration errors to AMO
· Sends data entry errors to the client or the HR Service Centre Agent for corrections (depending on the data entry ownership/scope)

Technical support:
· Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests).
· Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing.
· Approves transports requests to the production system only for corrective maintenance
Skills and Experience
NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities.
At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you.

We offer:
? Statutory social security & housing fund benefit
? Group insurance
? Meal, transportation, & heating allowance
You have:
? Advanced HR expertise – In depth knowledge of processes, policies and regulations within the area of Payroll, Benefits Administration and employment law/legislation appropriate to the clients geography
? Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another
? Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions
? Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards)
? Good communicator and customer oriented – to be able to identify and understand the customer's needs
? Results oriented – to be able to achieve targets aligned with business goals
? Well-organized and planned, schedules time effectively and uses efficient work methods and tools
? Detail-oriented, thorough and focused on all aspects of the job to ensure high levels of accuracy
? Teamwork – to be able to work with colleagues to achieve targets and objectives.
It would be better if you also have:
? Ability to work under pressure, remains calm, is objective and controlled in responding to urgent or demanding situations. Maintains effective performance against strict deadlines
? Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.)
Key Competencies
? Be Accountable
? Solve Problems
? Take Ownership
? Be Client Centric
? Be Effective